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SRM is the nation’s leading provider of immediate disaster relief. Our single mission is to get GuideOne customers back to business as quickly and safely as possible, no matter the size of the loss or where their business is located. 

Disaster recovery requires a vast amount of resources – resources that can only be offered by a provider that is backed by a $3 billion company with a network of more than 600 locations. Not only can SRM provide you with a recovery team who can respond at a moment’s notice, but we also have the know-how to properly manage the number of resources that go with it. After all, the disaster affects not only the day-to-day business but the employees who work there too.

SRM brings a wealth of expertise to your doorstep, thanks to our industry experts who specialize in fire and flood recovery. Our state-of-the-art techniques, including emergency corrosion stabilization, damage assessment, and comprehensive restoration planning with a scope of work and timelines, make SRM the right choice for a fast recovery. You can rest assured that your recovery efforts will be managed to the highest of standards.

Meet The Team

Kim Brooks Headshot 1.jpg

Kim Brooks
Vice President of Operations

Kim received a scholarship to Baker University and graduated in 1983. After graduating, He entered the insurance industry and was put on the management trainee fast-track. Over the next several years he was a Property Claim Manager, a Territorial Property Manager overseeing a 13 state region, and advanced to the position of National Catastrophe Manager responsible for managing all catastrophe locations and losses across the United States. Since joining ServiceMaster Recovery Management in Kansas City, as an owner in 1994, Kim has been instrumental in building the company into one of the largest disaster restoration organizations in the country. His background in large loss commercial insurance has provided the expertise necessary to lead ServiceMaster Recovery Management to the forefront of other national disaster restoration organizations. Mr. Brooks’ foresight, ongoing commercial marketing initiatives and solid relationships with national and international insurance carriers are vital in providing ServiceMaster Recovery Management the privilege of assisting a wide variety of prestigious companies across the country.


Lance Davis
Commercial Sales Manager

Lance Davis has nearly 20 years of claims and restoration experience beginning his career as a master claims representative with Nationwide Insurance and eventually as a senior claims representative with SECURA. He has handled nearly every type, size and complexity of claim possible. Since joining SRM Lance has been instrumental in developing a successful presence and operation in the Indianapolis area. With experience responding to national disasters across the country, Lance’s integrity and helpful nature have allowed him to guide clients through the restoration process making sure to maintain the highest level of communication and client service. Currently, as National Director of Sales for SRM, Lance is responsible for working with clients to manage their losses across the country. Lance takes great pride in being a dependable resource for clients and doing whatever it takes to make their restoration project go as smoothly as possible. 

Lance attended Eastern Illinois University where he earned a BA – History.

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